Starter
- Full system setup and onboarding
- QR customer feedback collection
- Weekly Pulse every Monday
- Monthly Connection Report
- Live intelligence dashboard
- POPIA-compliant data agreement
The Rhythm Subscription
Your community changes every month. Your intelligence should too.
Monthly Connection Reports that help you listen, adapt, and grow with your community over time without lifting a finger.
Start your Rhythm →The Subscription
Intelligence that compounds the longer you use it.
The Rhythm Subscription is Navi's ongoing intelligence service. Every month we collect fresh customer feedback and performance data from your business, analyse it using our analytical expertise and AI-powered framework, and deliver a new Connection Report that shows you exactly how your business is performing and where to focus next.
The longer you stay on Rhythm, the more powerful the intelligence becomes. After three months you start seeing trends. After six months you can predict what your customers will do next. After a year you have a dataset about your business that nobody else in your industry has.
Choose Your Rhythm
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Three tiers. One promise. Real results.
Growth
- Everything in Starter
- Deep performance analytics
- Customer segmentation analysis
- Revenue trend identification
- Monthly 30-minute strategy call
- Priority WhatsApp support
Partner
- Everything in Growth
- Custom retention playbook updated quarterly
- 48-hour priority report turnaround
- Quarterly strategic review session
- Competitive sentiment benchmarking
Every Month You Get
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Four deliverables. Every single month.
Weekly Pulse
Every Monday morning you receive a one-page briefing: your top customer insight, standout performance metric, and one specific action for the week ahead. Delivered via WhatsApp before 10am.
Monthly Connection Report
A full intelligence report covering customer satisfaction trends, service performance, retention signals, and three prioritised strategic recommendations.
Live Intelligence Dashboard
A real-time dashboard you can open on your phone or laptop to see exactly how your business is performing. No login required beyond your personal link.
Strategy Call
Growth and Partner tiers include a 30-minute call with the Navi team to walk through your report, answer questions, and agree on priorities.
Questions
Frequently asked questions
Can I change my plan later?
Yes. You can upgrade or downgrade at any time with 30 days notice.
Is there a contract?
No fixed contract. Month to month. We keep you because the value is real, not because of a penalty clause.
How do my customers submit feedback?
Through a QR code displayed at your business. They scan it on their phone, answer four quick questions, and they are done in under 60 seconds.
What if my clients do not scan the QR code?
We help you with strategies and staff prompting language to maximise scan rates. Most businesses see meaningful response volumes within the first two weeks.
Can I cancel?
Yes, with 30 days notice at any time.